FAQ’S

At the moment it’s not a service we offer, but watch this space as you never know when that will change! If you have any issues placing your order through the website, we’ll be happy to guide you through the process, so drop us a line using our Contact form, or email our Customer Support team.

It will depend on if your lovely products are already on their way to you!

Drop us a line using our Contact form, or email our Customer Support team, and we will check the status of your order

Just let us know which product you are interested in and we will check with our purchasing team and get back to you.

If an item is out of stock, we will cancel and refund the out-of-stock item(s) and then ship the rest of your order.

Drop us a line using our Contact form, or email our Customer Support team

Of course! We know how everyone loves a good discount or free stuff.

If you’re interested in exclusive discounts and promotional codes, make sure to sign up to our email newsletter.

If you create an account before you place your order, or at the checkout stage, your order history will show in your account.

Alternatively we send order confirmations by email once we have received your order so you can check back.

And don’t forget, you can always get in touch using our Contact form, or by emailing our Customer Support team

This will depend on whether your order has already left us.

Drop us a line to check if it’s already shipped, using our Contact form, or by emailing our Customer Support team, and will always do our best to accommodate any requests.

For more information on Cancellations, please click here.

If it’s already on the way to you, will need to follow the process to request a return – please click here for more information on returns.